Highly *********** and bad service providers

The incompetence of this company is unbelievable, such *****. I wonder why The Foschini Group would associate themselves with such a company. I cancelled my contract with them and they blocked my line two weeks back claiming it will only take 48 hours to transfer my line back to pre-paid and i called in last week when it has been a week already and i hadn't been contacted with regards to reconnecting my sim and i was told that they are having network problems with MTN, its been two weeks and my line has since been blocked and everytime i call they tell me that i was made aware of the back log they are facing with MTN, well i called MTN to find out what was happening and if they could help apparently One2one was lying there is nothing like that, they are not experiencing network problems. I am losing clients here i run a business and this is not good for my business and i want my line back ASAP. I would not recommend anyone to them they are highly *********** and i regret ever taking up their data contract, i am an unhappy customer their services are extremely poor.