HEIGHT OF INCOMPETENCE

<p>WROTE TO HELLO PETER LAST YEAR APPROX MARCH ABOUT SAME PROBLEM, ACCOUNT WAS RECONCILED BY ALVINA, LAST YEAR ON FASHION EXPRESS STATEMENT 12/11/2O15. I HAVE SINCE BEEN PAYING AMOUNT DUE EVERY MONTH, I THEN NOTICED INTEREST AND SMS CHARGES ON MAY 12TH 2016 STATEMENT, AND A BALANCE OF R253.05, WHICH I DECIDED TO THEN PAY IN FULL TO SORT THIS ACCOUNT ONCE AND FOR ALL.</p> <p>THEN RECEIVED STATEMENT JUNE 12TH 2016 WITH BALANCE SHOWING R137.95 WHICH IS CORRECT, FOR THE R59 BIS AND R79 AIRTIME = R138 PER MONTH. NOW STATEMENT 12/07/16 R196.95. STARTING THE SAME PROBLEM ALL OVER AGAIN. WHAT THE HELL !!! PLEASE HELP </p>