Getting an ITC number such an exercise!!

Mr Moloise wrote: "I requested a blacklisting of a phone on 02/01/2019 and I have still not received an ITC number, unable to claim from the insurance due to this, unable to open a case with the SAPS.

Your Agents are not helpful, HOW LONG DOES IT TAKE? I was told 24 - 48 working hours (6 working days) , guess what? it has been about 88 working hours!!! 11 Freaking Days.

I have to call your call centre every single day, (how much do you think that costs me?) only to be told the same annoying story over and over again, that you're waiting for MTN to come back to you.

If MTN is not responding to your email request why is there no one taking the phone and Calling MTN?

I need this matter sorted out! I am running out of patience, have the decency to treat me like a valued client, at least come back to me before I Call back."

Pathetic Service, the attitude of the agents is appalling!