********** and Conniving one2one

I am disgruntled and disgusted so much as I write this review. I would just like to mention that sometimes we fall for these nice packages the telesales people tell us and not really look into the aftermath of the discomfort they cause.

I regretfully had a contract with the said company for six months. I had it on my Markham account which I was told would not be billed separately and that my monthly installment would not be affected. Hearing that I jumped on the offer and soon after 3 months I regreted my decision and I enquired at the Markham store in Potchefstroom how i would free myself from this contract as my account was escalating with interests because of this contract.

The people at the Markham store didn't even hesitate and explained to me everything I'm experiencing currently and credit to them for that. I called one2one to inform them I would like to cancel my contract and they told me about a sum of R200.00 plus amount that I was bound to pay for cancellation which was never explained to me when I signed up. So I waited for the 6months probation and informed them well in advance that I would like to cancel my subscription and I was told that in the event of cancellation I would forfeit all the data bundles, airtime and units that were on the number and I was fine with it for as long as I kept my number.

When my number eventually was put off the network as a process of transferring my number back to mtn, of which I was I well informed about, this process was supposed to last from a minimum of 24 hrs to 48hrs as told by the operator. It has been a full 14 days since my number worked as I send this review and I have all immediate contact with prospective employers and clients as well and would like to make it known that I have no intention of letting this matter go. I'm ****ed to my last nerve and wish to inform whoever that is marketing sales for cellphones with the foschini group should really review this company. It is really bad for business. it is badly denting the image of the TFG. I checked with mtn about 30 minutes before deciding to engage this review and MTN has shown me that nothing, I mean nothing has been done to actually release my number from their records. I despise and regret everything about one2one and will definitely stop anyone,be it family or strangers including whoever who reads this review to stay away from one2one and not even entertain any of their call as they are ********** and decieving, cunning and conniving to core and will definitely engage my lawyers and the ombudsman to review the content of the company in the next 48 hrs. I'm sick and tired of such behavior and I'm definitely closing my Markham account because of this issue because even though they are not to blame,they should be able to merge with companies that are of a high standard and someone will get fired. this is pure bull****