Contract renewed without my approval

Item: TFG Connect Airtime & Data
Rating: 1
Author: Patience M

<p>I had a contract with One2One which expired 2 years back and I was now on month to month basis, now yesterday I received an SMS saying. My contract has been upgraded, who gave you permission because I never spoke to you. Please change my sim card back to month to month because I'm soon gonna port my number back to vodacom.</p>

Helpful (0)

Replies (2)

TFG Connect Airtime & Data's replyOfficial

12 Aug 2017, 14:37

Good day Patience

We’re looking into this and will make sure that someone gets in touch with you.

Thanks,

The One2One team

TFG Connect Airtime & Data's reply12 Aug 2017, 14:37

Official

Good day Patience

We’re looking into this and will make sure that someone gets in touch with you.

Thanks,

The One2One team

TFG Connect Airtime & Data's replyOfficial

14 Aug 2017, 08:56

HI Patience

We apologise for the Inconvenience , we'll make sure this doesn't happen again.

We're looking into this and will make sure a Member of our One2one team get in touch with you directly.

Thank You,
The One2one Team

TFG Connect Airtime & Data's reply14 Aug 2017, 08:56

Official

HI Patience

We apologise for the Inconvenience , we'll make sure this doesn't happen again.

We're looking into this and will make sure a Member of our One2one team get in touch with you directly.

Thank You,
The One2one Team