1 reviews | Active since Mar 2015
Cell number deleted
<p>Last year I cancelled my One2One contract. They cancelled my contract as requested and I was told that I need to go Rica my cell number again to get back on prepaid. So I went to MTN to Rica this number, ********** 185, and was told that this number was deleted and cannot be used anymore. This is a major f*#% up. The One2One department has *********** staff and someone needs to explain to me why this number is deleted.</p>
Good Day Priscalla
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The one2one team
Best regards,
Good Day Priscalla
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our customers! We've passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The one2one team
Best regards,
Logged this complaint on 03/04/2017 and got no response. Disgusted service.
Logged this complaint on 03/04/2017 and got no response. Disgusted service.