Bad service and unacceptable attitude

On the 13th May I wanted to buy a dress at the Exact store in Cape Town Golden Ache Mall,I had to stand at the counter (Till) for more than 10 min waiting for a cashier to assist,no one helped me they just carried on with their duties as it looked like they were counting stock or packing new stock cause there was a courier guy with boxes.I ended up going to another store to buy a dress as I had a function coming on the weekend. The guy that was working by the door had noticed when I was walking out and asked me if I had been assisted and I told him no,he called the lady that was at the till wanting to know why was I not assisted,she looked at him and she didn’t reply. Very bad service and unacceptable attitude.