1 reviews | Active since Jul 2018
BAD SERVICE
I cancelled my contract in June , and my number was de-activated on the 29/07/2018. called one2one on the 30/07/2018 to assist in this regard, they told me they were waiting for MTN to get back to them and they will call me back. No feedback from them yet. I decided to call them again today 31/07/2018 and I found a rude lady who told me I should learn to listen whenever I speak to the consultants.
I'm currently losing calls and business because of this.
my number that was de-activated ********** you can call me now on **********
Hi Zanele Zwane
We're so sorry to hear you had a bad experience with our contact centre. We do not tolerate this behaviour, we'll be sure to address the issue and ensure this doesn't happen again. A one2one representative will get in touch with you directly.
Kind Regards,
The one2one Team
Hi Zanele Zwane
We're so sorry to hear you had a bad experience with our contact centre. We do not tolerate this behaviour, we'll be sure to address the issue and ensure this doesn't happen again. A one2one representative will get in touch with you directly.
Kind Regards,
The one2one Team
