SS
Sibusiso S

1 reviews | Active since Oct 2017

09 Jun 2018, 12:14

Bad service

I had a contract with one2one which they would give me data's at a centain price which they would put on my sim card and they said I can cancel at anytime I want so now that I cancelled they blocked my sim card ofwhich I never got it from them its mine it belongs to me and when I call them they dont pickup their phone it just puts me to autoreply then it finishes my airtime. My number is **********

0
Replies (2)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply11 Jun 2018, 08:15
Official

Hi Sibusiso

We apologise for the inconvenience caused. We're looking into this matter and a one2one representative will get in touch with you directly.

Kind Regards,

The one2one Team

TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply11 Jun 2018, 09:25
Official

Good day SibusisoSekatane

Please be advise, one2one is urgently attempting to make telephonic contact with you regarding the above complaint.

Kindly note we have attempted on *** and we regret to inform you that our attempts have been unsuccessful.

Futhermore, please urgently confirm an alternative contact number in order for an one2one representative to make contact with you.

Kind Regards,
The one2one Team