EM
Elizabeth M
1 reviews | Active since Jun 2020
27 Jul 2022, 12:39
Bad customer service
It's been over a month trying to connect with TFG , I sent emails, message, even called the company but no I didn't not get help. I complained about not being able to use my sim card since I got a data contract from them, I asked them to cancel the contract as it is useless for me if I can't use my phone for calls or anything else, even can't buy data if theirs is finished.
It's poor customer service if you explain the terms of the contract to the customer and what would happen to their original sin card. I am ****ed and I am sure I won't sign up for anything again. As soon as I paid it off I will close this account. I regret opening this account.
I will not recommend it to anyone.
Helpful (0)
Replies (1)0
Replies (1)TFG Connect Airtime & Data's replyOfficial
27 Jul 2022, 14:21Good Day Elizabeth Mothupi,
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
TFG Connect Airtime & Data's reply27 Jul 2022, 14:21
Official
Good Day Elizabeth Mothupi,
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
We apologise for the poor experience. A TFG Connect representative will get in touch with you directly.
Kind Regards
The TFG Connect Team
