HG
Heidi G

1 reviews | Active since Mar 2018

29 Mar 2018, 15:34

1hour15mins

I've been on the phone with Oregon for an hour and 10 mins and still counting. I've been sent to three different people with only one problem. I've been sent to three different departments and once I get to the correct department... They answer the call and do not speak, meaning I need to redial the number and listen to the automated voice recorder again and again.

This is ridiculous. Once I get this cancelled I will never use this service again and I won't recommend it to ANYBODY.

0
Replies (2)
TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply30 Mar 2018, 10:45
Official

Hi Heidi,

Apologies for any inconvenience caused. A member of our team will contact you directly to resolve your query.

Kind regards,

The one2one Team

Best regards,

TFG Connect Airtime & Data
TFG Connect Airtime & Data's reply31 Mar 2018, 12:38
Official

Dear Heidi Green

We have attempted to make contact with you and have been unsuccessful.

Please can you provide us with your contact number so that we can get hold of you regarding the complaint.

Kind Regards,

The one2one Team

Best regards,