ZINGO X200 Unable to obtain spare parts / POOREST SERVICE BY TEVO

Unable to obtain spare parts I bought my daughter a electric s****** the Zingo X200. When I bought it, it had a defective tube on the back wheel. It has a slow puncher so I would just blow it up all the time, if I had to return it I would have to wait for weeks to just get feedback. Now the valve broke off and I want to purchase a new tube.

The first few weeks went back and forth with it will be in on Friday they will call me. Monday’s I call back as nobody calls you back. Then again no it will be Friday. Then they changed the story to no they don’t have any tubes left but I can purchase a full wheel at 5 times the cost of a tube. I got no use for a extra rim tyre and sprocket I only need a tube!

I keep being told that stock usually arrives on a Friday but when I follow up a week or two later I just hear the same story and again and again. I tried to talk to a Manager but that person is either in Joburg or got lost along the way as I tried calling there when they said the person is there, then they also say no that person is in some other region. I left numerous messages with staff from Cape Town and Joburg to get a manager to contact me back, well 4 months later and I am still waiting.

Poorest poorest service I have ever received in my life.

DON’T BUY ANY TEVO PRODUCTS AS YOU STRUGGLE TO GET PARTS.