Worst experience ever
I have been struggling to get assistance from TEVO this has been my first buy and lord knows wish i didnt make this purchase.
I placed an order last week but then the online order did not pull through because of a maintenance error you had on their website. I sent multiple messages about when the order will be received and they advised they can't pick up the order. I mailed clientcare, they are sending mails to each other but not addressing my issue
Order: 233266 E467899
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Replies (3)0
Replies (3)
TEVO (PTY) LTD's replyOfficial
08 Oct 2020, 10:54Hi Cassiem, thank you for the order and for raising this with us. We are sorry for the minor delay as ETD is 5 to 7 business days. We have escalated this to management for further assistance in terms of investigating the delay and resolving
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TEVO (PTY) LTD's reply08 Oct 2020, 10:54
Official
Hi Cassiem, thank you for the order and for raising this with us. We are sorry for the minor delay as ETD is 5 to 7 business days. We have escalated this to management for further assistance in terms of investigating the delay and resolving
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's updateReviewer Update
08 Oct 2020, 11:12Thank you for the reply, the problem is not the delivery time.
- i just want updates about my order.
- when there is a issue and a client sends a mail address it ASAP. Dont let a client have to go to extreme measures and post on hellpeter to get feedback.
- i just want updates about my order.
- when there is a issue and a client sends a mail address it ASAP. Dont let a client have to go to extreme measures and post on hellpeter to get feedback.
's update08 Oct 2020, 11:12
Reviewer Update
Thank you for the reply, the problem is not the delivery time.
- i just want updates about my order.
- when there is a issue and a client sends a mail address it ASAP. Dont let a client have to go to extreme measures and post on hellpeter to get feedback.
- i just want updates about my order.
- when there is a issue and a client sends a mail address it ASAP. Dont let a client have to go to extreme measures and post on hellpeter to get feedback.
TEVO (PTY) LTD's replyOfficial
08 Oct 2020, 12:04We agree with you and apologize for there being no direct response to your enquiries. Management has confirmed that the delivery will be completed today.
TEVO (PTY) LTD's reply08 Oct 2020, 12:04
Official
We agree with you and apologize for there being no direct response to your enquiries. Management has confirmed that the delivery will be completed today.