Why buy Electrolux

I bought a vacuum cleaner on 21/12/2015 from Makro in Alberton, I first used is when we returned from holiday on 06/01/2016, on 02/02/2016 after being used approximately 10 times the machine would not switch on. I contacted Electrolux to resolve the problem as I knew what Makros returns policy was and I did not want a \new machine\" having to be repaired. They informed me that I could just take it in the box with all of the accessories and that Makro would exchange the machine and return the faulty one to them. Makro refused to exchange the unit and the lady I originally contacted at Electrolux was not available. They put me in touch with Christo Engelbrecht and he convinced me to give the machine in to be inspected and that they would have the machine back to me by that friday. I received the machine on 08/02/2016 and according to Christo the filter was dirty and this was the reason. I told him that that was absolute ******* and he said he would send me pictures. I am still waiting for those pictures and now I am sitting with a machine that can barely stay on long enough to vacuum my lounge... don't buy Electrolux products as you can spend R1000 of you hard earned money for nothing"