Warranty not worth
I normally buy lots of items from Tevo, but I guess I need to source a new supplier. December 2019, Tevo replaced my s****** battery. Not even a year later, the battery is not charging. When I phoned in, they say the warranty on the battery is 3 months. I spent R700-00 on these batteries, if only I knew, I would have bought a brand new s******
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Replies (6)
TEVO (PTY) LTD's replyOfficial
10 Nov 2020, 11:53Hi Ronald, thank you for raising this with us. Please advise as to which ride on you have, when it was purchased and which region you are in so that we can escalate with management. Thanks
TEVO (PTY) LTD's reply10 Nov 2020, 11:53
Official
Hi Ronald, thank you for raising this with us. Please advise as to which ride on you have, when it was purchased and which region you are in so that we can escalate with management. Thanks
's updateReviewer Update
10 Nov 2020, 12:42Hello, can not remember the exact date. But the original battery was dead so I replaced it last ye
's update10 Nov 2020, 12:42
Reviewer Update
Hello, can not remember the exact date. But the original battery was dead so I replaced it last ye
TEVO (PTY) LTD's replyOfficial
10 Nov 2020, 12:54Okay. Which ride on do you have and which region are you located in?.
TEVO (PTY) LTD's reply10 Nov 2020, 12:54
Official
Okay. Which ride on do you have and which region are you located in?.
's updateReviewer Update
10 Nov 2020, 12:55Zingo X100, Gauteng
's update10 Nov 2020, 12:55
Reviewer Update
Zingo X100, Gauteng
's updateReviewer Update
12 Nov 2020, 09:45Reply stops just like the service from Tevo....
's update12 Nov 2020, 09:45
Reviewer Update
Reply stops just like the service from Tevo....
TEVO (PTY) LTD's replyOfficial
12 Nov 2020, 10:21Hi Ronald, management has advised that you are welcome to book the ride on in for an assessment and you will be assisted accordingly.
TEVO (PTY) LTD's reply12 Nov 2020, 10:21
Official
Hi Ronald, management has advised that you are welcome to book the ride on in for an assessment and you will be assisted accordingly.