1 reviews | Active since Dec 2018
UNHAPPY AND DISSAPOINTED CUSTOMER
Good day, Im utterly shocked at the bad service with Tevo upon returning goods and waiting for your money to be refunded. i bought 2 Zingo s******s x100 on Black Friday, s******s broke the Saturday, returned it the Monday. Its been going for the 8th day that Head Office is playing cat and mouse with me about account nr thats not right. We sended it x3 times already still nothing. Babalwa of PE branch is trying her best to assist cause there is only so much she can do by calling Head Office everytime. Then the lady from Head Office has the nerve to still be very rude on the phone, and then still put the phone off in our ears. Very very poor service indeed. Im surely never gonna buy a Tevo product again since im still waiting for my refund.
Thank you for bringing this to our attention. Please accept our sincere apologies for the unfortunate experience you have had. The matter has been escalated to the relevant department for assistance. A Tevo customer care representative will contact you shortly to provide further assistance.
Kind regards
The Tevo Team
Thank you for bringing this to our attention. Please accept our sincere apologies for the unfortunate experience you have had. The matter has been escalated to the relevant department for assistance. A Tevo customer care representative will contact you shortly to provide further assistance.
Kind regards
The Tevo Team
