AG
Andries G

1 reviews | Active since May 2018

02 May 2018, 22:33

Unacceptable

I bought a Tevo vacuum machine at President Hyper in Fochville. I've taken it back and they've send it for repairs to Tevo TWICE!

I received a call and they informed me that the filter is blocked. I told them that it's impossible as I've already taken the filter out and cleaned it myself and I've taken it to the garage to blow the filter clean exactly the way the person from Tevo explained to me they clean their filters. Now they want me to buy a new filter but I'm not satisfied with this product and I want a new vacuum machine or my money bac****

Phone me ********** 208. It's urgent!

0
Replies (2)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply03 May 2018, 08:21
Official

Good day Andries,

Thank you for bringing this to our attention. A Tevo Customer Care Representative will contact you shortly to provide further assistance.

Kind regards,

The Tevo Team

Best regards,

TEVO (PTY) LTD
TEVO (PTY) LTD's reply08 May 2018, 14:38
Official

Good day Andries,

Thank you for affording us the opportunity to assist you. We trust the outcome was to your satisfaction.

Kind regards

The Tevo Team

Best regards,