1 reviews | Active since Aug 2018
Tivo and Game : Most Terrible Service
Good Morning
I purchased 2 Tevo pillows from Game, it was giving me headaches, I took it back to game over a month ago and I'm not getting any positive assistance. I'm not sure how the pillows are staining, Tevo are not considering that the pillows are giving me headaches they are only concerned that the pillows got a stain and they refuse to do anything to help me. I'm not sure why the **** advertising on the box says 3 year warranty. They want the sale but are not giving you the assistance you need when something goes wrong with the pillows. Paying R800 for the pillows and then not being able to use them is a total waste. Tevo and Game are not willing to assist me. I'm not even sure where the pillows are. There has been no communication for the past few weeks. I am really disappointed. My advise to people who is considering buying they products, don't, you won't get any assistance when you have a real problem.
Thanks Tammy
Dear Tammy,
Thank you for being so generous with your time by bringing this to our attention. The matter was referred to the relevant department for investigation. This is quite unfortunate as we are unable to assist with your requests as the pillows were not returned in their original condition as when purchased. Further to this, the pillows where assessed and are not defective in an away to substantiate your claims of it being the cause of your headaches.
Kind regards
The Tevo Team
Dear Tammy,
Thank you for being so generous with your time by bringing this to our attention. The matter was referred to the relevant department for investigation. This is quite unfortunate as we are unable to assist with your requests as the pillows were not returned in their original condition as when purchased. Further to this, the pillows where assessed and are not defective in an away to substantiate your claims of it being the cause of your headaches.
Kind regards
The Tevo Team