FL
Frederick L

1 reviews | Active since Dec 2018

15 May 2019, 14:49

Tevo dont honor warranties -Consumer alert

Tevo dont honor warranties

Bought a Benneton one from Pick n Pay for R4100.00 10 months ago used the item 3 times -item is faulty was send in -but Tevo has the audacity not to honor the warranty -as according to them it was Tampered. Funny I used ONLY the Carpet wash function which was setup in the store -Nothing was tampered with -rather a poor product with no quality control -I will take it to the CPA as they dont honor which was part of the sale

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Frederick L's update17 May 2019, 15:03
Reviewer Update
Tevo contacted me to resolve the issue as it was incorrectly handled by their staff -thanks to the Manager they offer me the warranty -Thank you Tevo for sorting this complaint out and honoring the warranty