RB
Rika B
1 reviews | Active since Aug 2014
01 Jun 2026, 13:44
Tevo Bennett Read Airfryers
Bennett Read airfryers is not worth the money. I have left my airfryer with Tevo Midrand outlet for more than 6 weeks now. They have borrowed me a refurbished unit to use. It doesn't even switch on. I have sent emails requesting feedback. No one is calling back or even answer emails. My airfryers have been more submitted for repairs than anything else. But the after service is just as bad.
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Replies (4)
TEVO (PTY) LTD's replyOfficial
01 Jun 2026, 14:06 Hi, Rika. Thank you for bringing this matter to our attention. We are sorry to hear about your experience and the difficulties you have encountered in obtaining feedback regarding your air fryer repair. Please could you provide your repair/job number so that we may escalate the matter for investigation with the relevant service centre and management team. Once we have these details, we will review the status of your unit and provide further assistance accordingly.Kind regards,
Bennett Read Support
Bennett Read Support
TEVO (PTY) LTD's reply01 Jun 2026, 14:06
Official
Hi, Rika. Thank you for bringing this matter to our attention. We are sorry to hear about your experience and the difficulties you have encountered in obtaining feedback regarding your air fryer repair. Please could you provide your repair/job number so that we may escalate the matter for investigation with the relevant service centre and management team. Once we have these details, we will review the status of your unit and provide further assistance accordingly.Kind regards,
Bennett Read Support
Bennett Read Support
TEVO (PTY) LTD's replyOfficial
01 Jun 2026, 14:44Noted. Not to worry, we are escalating this to service center management for review and further assistance.
TEVO (PTY) LTD's reply01 Jun 2026, 14:44
Official
Noted. Not to worry, we are escalating this to service center management for review and further assistance.
RB
Rika B's updateReviewer Update
04 Jun 2026, 14:14Still no assistance or answering emails
RB
Rika B's update04 Jun 2026, 14:14
Reviewer Update
Still no assistance or answering emails
TEVO (PTY) LTD's replyOfficial
04 Jun 2026, 14:29Hi Rika. Sorry about the delay. The attending service center will be in touch shortly.
TEVO (PTY) LTD's reply04 Jun 2026, 14:29
Official
Hi Rika. Sorry about the delay. The attending service center will be in touch shortly.