SH
Shantal H

1 reviews | Active since Dec 2013

24 Feb 2018, 12:19

Terrible Product!

Hi Guys,

I bought a vacuum cleaner from Game Stores Mall Of Africa June 2016, it went in for repairs September of 2016 and now again its doing the exact same thing, I want to know what the guarantee is on this product?

I paid R500.00 for the machine, I don’t see the point if have to pay more than this for a repair, if that’s the case I would just rather buy a new one, I am disappointed in this product to say the least and if I could I would return it and get my money back…….R500 is R500….. especially when you paid for something that is now worth R0.00!!

I had a ottimo that last me 10 years, and when I decided to upgrade I thought I was getting the best, boy was I fooled! Your product is of the lowest quality that I have ever seen! I am not cleaning industrial waste, its just a normal house, and for it to be giving me soooo many issues is not what I signed up for!

0
Replies (3)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply24 Feb 2018, 19:18
Official

Dear Shantal,

Thank you for bringing this to our attention. A Tevo representative will contact you within 24 hours to provide assistance.

Kind regards

The Tevo Team

SH
Shantal H's update28 Feb 2018, 09:39
Reviewer Update
Hi Tevo Team, Still waiting for your representative to call Regards, Shantal
TEVO (PTY) LTD
TEVO (PTY) LTD's reply12 Nov 2018, 10:02
Official
Dear Shantal,

We are glad to report that the below matter was resolved and we trust the outcome was to your satisfaction.

Kind regards
The Tevo Team