Selling false products to clients

<p>I bought the vacuum cleaner form Macro Wonderboom on the 3rd August. The salesman told us how wonderful your product is and that it is very durable. He even showed me how strong the pipes are and that nothing can break it. This motivated me to buy the vacuum machine.</p> <p>As I do not have any carpets in my house, I do not use a vacuum regularly. This weekend, I wanted to use the machine for the first time. Within the first 5 minutes of using this machine, the pipe was broken on 4 different places. It looks like it was old stock that was sold to me, how can a new vacuum cleaner pipe tear on 4 places. This is ridiculous.</p> <p>Your staff is very well trained on how to lie to customers and sell them a product under falls pretences. I cannot return the product, as you have only a 14 day return policy. Needless to say, this was not told to me. How do you sell a product, but the product suction pipe does not even last 5 minutes, or do you sell old stock to clients while pretending it is new. I really hope that you will replace this pipe and try to replace my confidence in Tevo products.</p> <p> </p>