DM
Dimakatso M

1 reviews | Active since Dec 2009

20 Oct 2020, 11:30

Out of ideas!

Since my last review, I am still fighting for my Bennett Read Kitchen Boss Blender jug to be replaced. It's like screaming to a steady, thick and determined brick wall that is not bothered by your screams. So far, they have sent three jugs on different occassions and all of them were returned as they were flawed. They then promised that their own driver will deliver the jug as the courier broke the jug. Surprisingly, I just received a message from RAMS saying my delivery is on the way. I don't think they care at all about customers. Dinesh Santhilal always forwards my queries to Refilwe Ratiba who couldn't be bothered.

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Replies (2)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply20 Oct 2020, 11:44
Official
Hi Dimakatso, we are sorry that this is yet to be resolved. We have raised this with management for urgent attention and assistance in resolving.
DM
Dimakatso M's update20 Oct 2020, 11:54
Reviewer Update
Interesting that my query dates back to July but I am only getting a one liner report after my second review in October. We shall see if the jug that is on the way is not flawed!