NEVER EVER BUY A BENNET REED OR TEVO PRODUCT

Good day

Today I am very disappointed in Tevo/Bennet Reed and Makro Germiston.

I bought a Alpha Bot Max from Makro @21/12/2021 - it worked for 3 months and then I had to return the product due to a fault. Tevo then gave me a new Bot in August 2022 it then again only worked until Feb 2023 when I had again had to bring back the product due to a fault.

When I got to makro I told and wrote on the slip of the assessment that I do not want the product anymore as this Is unacceptable for a client to keep on bringing back a product.

During this course of action I spoke to Lucky a Tevo manager who was able to assist me up until a point - thanks Lucky for your assistance.

I then received a call and sms this morning from Makro saying my product is ready for collection - I then spoke to Mpho the Makro manager who assisted me very well and got back to me with feedback - tevo is refusing to refund me my money because they did fix the machine and it is not in a six months radius that I bought it back for repairs - so apparently the people working at tevo can't count because from August 2022 to February 2023 it is 06 months and I bought it back in Feb 2023 which is 6 months.

Not just is Bennet Reed a **** product but the people from Tevo does just gives a **** about there customers because this is bad service and they let there customers come back 3 times with a product that does not work - pathetic.

I am taking this matter to Helo Peter and to the news papers and I hope that this will reach so many people that Bennet Reed not see the day of light again. Bennet Reed and Tevo is a discrase to this country.