GM
Godfrey M

1 reviews | Active since Oct 2013

18 Nov 2021, 05:05

Make clients follow you not you follow clients

Initially i went to Makro Wonderboom knowing exactly what i want to buy because i browsed catalogue on the net and curtailed my budget,but just before i could reach the aisle of your competitors products,i saw Bennett Read Products aligned at the beginning of the aisle,i just move my eyes speedily across this products but when i was just about move off from this products,There is a salesman (SM02696) called Obakeng he started giving a detailed product knowledge and benefits i will get,i compared it with the competitors products which initial i was there for,after his sales pitch given to me "i asked myself to give just two reasons why i shouldn't buy from Obakeng" I'm really happy with Obakeng determination to up-sell this product and concluding his leads to sales. I know it wasn't easy as i was difficult along the convincing sales pitch of it.Your helpful attitude makes it clear that you can continue to take on new challenges and grow with the company. Thank you for your extra effort.I appreciate your enthusiasm,knowledge of the product, Thanks for responding to the questions so professionally,Thank you for the extra effort there. However,because of your multi-sales skills i ended up buying all this products since i wanna start a niche business with this product( Salesman SM02696 *** *** ***) I haven't started using the product yet but above all I'm a satisfied client.Who just wanna give credit where it's due rather than complaining all the way.

One thing salesman must remind clients after purchase is that "warranty"is registered on the web or QR scan code

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