**** to by Tevo sales staff, and they sell a poor quality product

<p>m exremely disapointed with this company - I'm not sure they can fix this, but I am willing to give them a chance. Today after less than 5 months, the hose on the Bennett Read Hydro vacuume cleaner, the pipe was broken, it had split open in 6 or 7 places and was getting worse. What convinced us to buy this producs, was the day in Wonderboom Makro, Pretoria, the salesman twisted the pipe to the extreme and said it was garuanteed to be virtually indestructable. The treatment he did on the pipe, would never happen at home. We were told by the salesman, that there is a 2 year garuantee on the Hydro. Why then should we doubt his word? We were also told by the same person that all part would be available at all Tevo outlets, including Makro. Wel, this is not true. We were told today that the Hyro only carried a garuantee on the motor, and nothing else, When I asked them to produce the paper stating this, they were unable to do so. We were told that we would need to buy a new pipe and that the spares are not carried at any Makro stores. I have learnt from this to first check Hello Peter.com in future before I buy a home appliance that I do not know beforehand, to be good quality. I am extremely disapointed in Tevo, I can also not get through to them. Their phone line remains 'busy'. In the end, we did receive a new pipe, but I am afraid for the next time that it breaks, there are still more than 7 months before the garuantee expires. I am not happy about being blatently **** to in my face by the sales staff. Come on Tevo, I'm sure you can do better than this? Do your staff just care about commission and lie to potential shoppers, to make that sale? Or is there a geniune reason that we should be **** to?</p>