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carmelita J

1 reviews | Active since Jul 2015

30 May 2016, 06:03

HOT I THINK NOT!!!!!!!!

<p>As winter is upon us and given the current economic situstions we face, one can only try to save every Penny, so I purchased 2 Bennette Read Thermal Flasks from game. I was hoping thta I would save from having to buy a coffee daily. Much to my surprise an after after elaving home when I decide to have my coffee at my desk, the coffee is ICE COLD, not luke warm but ICE COLD!</p> <p>What a dissapointment as this was the most expensive flask on the shelf one would think that this product would actually do what the label says - HOT</p>

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Replies (2)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply30 May 2016, 07:49
Official

Hi Leighkhaya,

Thank you for supporting a Tevo product and for bringing this to our attention. On behalf of Tevo, I do apologise for the unfortunate experience you have had with the product. A Tevo representative will be in contact with you shortly to provide further assistance.

Kind regards

The Tevo Team

TEVO (PTY) LTD
TEVO (PTY) LTD's reply09 Jun 2016, 09:47
Official

Hi Leighkhaya,

We trust your experience with our customer care liaison and the outcome thereof has been to your satisfaction. As a valued customer to Tevo we believe that you deserve nothing but our full co-operation and assistance. We trust that the new mugs you are to collect from our Cape Town branch will serve you long and well.

Kind regards

The Tevo Team