1 reviews | Active since Jul 2011

18 Apr 2016, 11:19

Good Customer Service

I purchased a Bissel vacuum cleaner from Pick n Pay(Greenstone). A month later, I discovered a crack on the vacuum bowl. I took it back to Greenstone. 2 Weeks later(this was due to the Easter holidays) I got a call to say that I can come collect the vacuum. To my surprise, Tevo replaced the vacuum bowl & they provided me with a brand new filter. This kind of customer service is virtually extinct in South Africa. Keep up the good customer service Tevo & I will continue buying these brands<br> Ronald Moonsamy

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Replies (1)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply18 Apr 2016, 11:44
Official
Hello rmoonsamy,

Thank you for supporting a Tevo brand and for taking the time to share your experience. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to our valued customers. We look forward to being of assistance to you in the future.

Kindest regards,

The Tevo Team