pT
peter T

1 reviews | Active since Aug 2015

19 Aug 2015, 10:46

Evo Not up to stendard

Bought Refurbished Evo from Tevo Midrand *** with check list of all checked and ready for customer done,and signed by opperator and supervisor , so we asumed that all was in order,was long weekend so wanted to give to my son, who was excited that he could ride over the weekend,when i got Evo home there were a few problems with scooter so contacted Tevo and spoke to Sibongile,who said Hyman was away for week end but she will see if she can help, the seat spindle was missing which she said she would try to get to me which didnt happen,other problems were power supply, key switch,and charger socket were damaged,i went to local parts supplier and replaced the parts and fitted them,scooter 100% under stand that should have taken back but my point is that besides being over 60k from where i stay you would think that the checklist would have been correct considering was singed by them!! They are not prepared to repay me R746.88 not impressed peter ***

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Replies (1)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply27 Aug 2015, 14:11
Official
Hello peter tuohy,

Thank you for posting to us.

We do apologise for the unfortunate experience you and your son have had with this unit. The matter has been escalated and will be attended to urgently.

Please expect communication from a Tevo representative soon.

Kind regards

The Tevo Team