Don't trust these guys and DON"T pay them money expecting that it will be refunded as per their promiseso pay you back the money they owe you

If zero or minus stars were possible, that is what Tevo would get. They provided me with a used poor quality vacuum cleaner, instead of fixing my high quality unit. To make matters worse, they were not up front about this swop at any point, including when I went to fetch the (boxed) unit. And the final straw is that just on two weeks later, they haven't repaid the close on R3,000.00 that I paid them for "fixing" the unit!!! Handed in my vacuum cleaner for repair. Received a quote for it’s repair and paid this. Advised that it was ready for collection. Was asked if I wanted the old parts that had been replaced and said no thanks. At home I discovered that the boxed unit was not my repaired vacuum cleaner, but a 2nd hand Bennett Read one. Sneaky right? Anyway, after making some noise I discovered that the “old parts that were replaced” was actually my vacuum cleaner that hadn’t been touched. So took the BR one back to the Tevo Service Centre (lots of time wasted to-ing and fro-ing and chasing up), took my old (unfixed) unit back and was promised that the money that I had paid in good faith would be repaid without delay and I would be provided with a notification in this regard. So has this been done? NO of course not. Why was I naïve enough to think that an organisation that was willing to act in a disingenuous manner would play straight with the repayment of my money. Here I am, close on 2 weeks later, still waiting for that notification of repayment like an idiot. And I’m absolutely furious