GH
Gloryanne H

1 reviews | Active since Jan 2010

10 Oct 2026, 19:26

Do not buy any Tevo or Bennett & Reed products

After struggling to get after sales service I was able to order a replacement part. I paid via eft, since then they have gone mute. No response to my *** confirming receipt of payment even after I sent a proof of purchase I have now lost money

0
Replies (3)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply12 Oct 2026, 06:20
Official

Hi Gloryanne. We appreciate you bringing this to our attention and sincerely apologize for the frustration caused by the delay in communication regarding your spare parts order and payment. We understand your concern and would appreciate the opportunity to look into this matter. Please send us your order details and proof of payment via private message so that we can verify the payment and check the status of your order. Kindly confirm who assisted you so we can follow up. Tx

GH
Gloryanne H's update13 Oct 2026, 09:48
Reviewer Update
Refilwe . *** Rinaye Mukwevho • *** Fana Ramashitja • *** Bonny Edgar Ntsuntsha • *** Vinchenzo Du Plooy • ***
TEVO (PTY) LTD
TEVO (PTY) LTD's reply13 Oct 2026, 10:06
Official

Hi. Thank you. This has been escalated.