Disgusting Service from Tevo Manager

I bought a Bennet Read Tough 15 vacuum cleaner on 31 May 2015. It has since broken 3 times and replaced with brand new ones.<br> Today I returned the vacuum cleaner to Game N1 City with the exact same problem. I returned it in its original box complete with all accessories. When I checked the box, I realised that I either lost or misplaced the cash slip. I then asked the customer service desk to print a copy or proof of purchase as my details was recorded on their system as they made a copy of my receipt when I booked in the vacuum cleaner for the initial repair/assessment. Game then said that they cannot give me a refund unless I have the receipt. My response was that surely they must have my receipt nr on record as a repair nr was issued against it. They then said they cant see it on their system.<br> They called the Tevo manager and I spoke to Granville who then told me that the unit is damaged and they will not refund. No assessment was done on the unit at Game and he came up with that lousy excuse without even seeing the unit. I then told him that I will take this matter further and he arrogantly rep**** that its not his problem. I now bought a other cleaner and I want my money back!