JD
Jiveka D

1 reviews | Active since Apr 2020

13 Oct 2020, 14:58

Disgusting Service

I purchased a vacuum cleaner for the first time on Friday 9 Oct. When I used it the dust circulated everywhere so I brought it back to Builders Warehouse Northriding. The manager was helpful and checked it. It was loose on the seal clip so I agreed to exchange. I have been waiting for 45 mins and the Tevo consultant is no where to be found despite numerous service announcements I am disgusted and appalled yet the consultant was so quick to make the sale

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Replies (1)
TEVO (PTY) LTD
TEVO (PTY) LTD's reply13 Oct 2020, 15:16
Official
 Hi Jiveka, thank you for taking the time to bring this to our attention as this is not the service we aim to provide. We will inform the respective area manager of this is incident so that it can be addressed.