Benntt Read Repair Centre

How long does it take for you to do a warranty repair? handed in my vacuum cleaner to Game Cresta on the 04 September 2023 and it is now the 25th October and i am yet to receive feedback on my repair. How long does it take you Bennett Read to action? Game cannot give me any feedback that is solid. i get told its being repaired. catch a wake up please. You cannot treat customers like this. Totally unacceptable