Bennet Read Iron

I bought Iron in December , I never enjoyed it at all. I returned it back to the store. they booked it in I don't know when but they are saying it take 21 business days for it to be fixed or get a new one. I mean for the month what must I use to iron for kids school uniform. I am now being told its my responsibility to read terms & conditions before signing for it to be booked. their services its very bad shame I wont even recommend anyone to go for bennet read never ever