1 reviews | Active since Feb 2016
Bad service on repairs
<p>on the 29th of march i sent my Zingo X200 in for repairs via Sportsmans Warehouse, after 3 weeks of waiting i finaly received the quote to repair my X200. i paid the quote on the 25 of April. on Friday the 6th of May they still haven't done anything to my Zingo X200 because the haven't received payment yet.</p> <p> </p> <p>After Sportsman Warehouse jumped in then only did Tevo come to the party and assisted me.</p>
Dear Mrs Werner,
On behalf of Tevo I would like to take this opportunity to thank you for supporting the Zingo brand and for bringing this to our attention. We apologise for the unfortunate experience you have had with our Centurion Service Centre. An enquiry has been logged with the service centre to get an explanation as to why and how this occurred as we pride ourselves in striving to provide world cl*** service to our valued customers.
A Tevo consultant will contact you shortly.
Kind regards
The Tevo Team
Dear Mrs Werner,
On behalf of Tevo I would like to take this opportunity to thank you for supporting the Zingo brand and for bringing this to our attention. We apologise for the unfortunate experience you have had with our Centurion Service Centre. An enquiry has been logged with the service centre to get an explanation as to why and how this occurred as we pride ourselves in striving to provide world cl*** service to our valued customers.
A Tevo consultant will contact you shortly.
Kind regards
The Tevo Team
Hi Wernick,
We trust that your experience with our customer care representative and his assistance provided thereof was pleasant. As a valued customer to Tevo we do apologise for the below par service you initially received due to unforeseen circumstances that led to the outcome. The matter has been attended to and systems have been put in place to help avoid such incidents from occurring in the future.
Kind regards
The Tevo Team
Hi Wernick,
We trust that your experience with our customer care representative and his assistance provided thereof was pleasant. As a valued customer to Tevo we do apologise for the below par service you initially received due to unforeseen circumstances that led to the outcome. The matter has been attended to and systems have been put in place to help avoid such incidents from occurring in the future.
Kind regards
The Tevo Team
very happy vir the zingo atfer i received it back from Tevo. the process was unpesent but thanx to Farhaad i managed to get my unit back.
thank you
werner
very happy vir the zingo atfer i received it back from Tevo. the process was unpesent but thanx to Farhaad i managed to get my unit back.
thank you
werner