bad service

Good day I received a HairStyla for Christmas. Since the beginning, the handle will stay warm even though it was switched off. I had to plug it out every day to ensure that it did not continue to use electricity. Then suddenly in February it did not become hot anymore, I took it back to Game Nelspruit on 04/03/2018 where it was bought and it was sent in for repairs, last week we collected it again but still it is not getting hot enough, I can place the bristles against my check if it is set to 230 degrease and the handle is still warm when it is switched off.

Please advise what I should do. I stay in Lydenburg 110km from Nelspruit and do not go there often to hand it in again for repairs again.

thank you Sulet Van Staden 03/07/2019 sent above again _________________________________________________________ 03/07/2019 rating 1 year warranty does not mean you get a new device if it is faulty, mine was sent in for repairs came back still faulty, contacted tevo on website but no replies.