Bad quality and Terrible service

Horrible service, I just purchased the Bennett read copper & rock pot set from Game store today being day 1, the unhelpful Rep could not show us the pots so my wife and I opened it when we got home, the poor quality and workman ship was unbelievable, the pots were bent the lid left big spaces that you could fit a R5 coin into the pot while the lid was on, the pots looked off shape so in great disappointment my wife called Tevo and spoke to the customer care in which they told my wife it is not their problem as we must take the pots from were we bought them from as we never buy from their Tevo store, they say said my wife must go back to Game Stores, my wife called Game customer service and they said it not their brand Tevo is the brand that sells Bennett read and we must speak to them, such unprofessional idiots that work at Tevo, how can they not take responsibility for their brand? I will never buy a Tevo brand ever again such disgusting service.