Bad Customer Service

Benette Read & Tevo

I have submitted my appliance for quotation & repair at your store on the 02-09-2026 I have NOT received a confirmation on the unit received for the quotation or repair on this unit I have spend the last 40 minutes on the phone with no success of anyone answering my call. What's App communication is non responsive on all departments. No E-mails received.

I had to go back to the store now and demand answers regarding this enquiry. They told me via the store assistant & area manager (Telephone call) that the unit was repaired and will be available for collection on Wednesday 16 September 2026 - Still no correspondence or communication from Johannesburg Repair Centre of any kind received.

Please advice on your response,

Wayne Viljoen *** ***