TG
Thireshan G

1 reviews | Active since Jul 2017

13 Jan 2025, 13:57

Worst service ever

I have been emailing since last year requesting a transfer card however no one can assist me On WhatsApp you guys are quick to respond but on email takes up to 2 or 3 days to get a single response

0
Replies (1)
Teneo Online School
Teneo Online School's reply13 Jan 2025, 18:28
Official
Dear Thireshan
Thank you for reaching out and sharing your concerns. We understand the importance of this matter  to you.
Please note that for transfer cards requests, you can expect a response from the Teneo Team within 3 business days. We received your email request at 10:00 on Friday, 10 January 2025, and we’re happy to confirm that your learner’s transfer card has been sent to you today, 13 January 2025, at 16:53. This is within our turn around times given the taking into account the weekend.
We are committed to all queries resolved as soon as possible. Wishing your learner all the best in their future endeavours!