1 reviews | Active since Jan 2025
Worst service
What a disaster when is comes to communication or ANY kind of feedback. School started on Monday and my child is four days behind (grade 12) because of Teneo! There is no calendar on the system and she is unable to log onto zoom due to a broken link. Sending emails is of no help. Speaking to a BOT is totally useless! There is no way of speaking to someone to resolve any issues to move forward. Beyond frustrating with the lack of service. Emails are sent back as "email not found". Contact number on sites does not exist. I suggest opening up some decent communication with parents to resolve issues. Taking 3 working days to resolve anything is ridiculous. The owner of TENEO should really look into some serious problem solving.
Upon reviewing your case, we noted that multiple tickets regarding the same issue were logged on the same day. While we understand the urgency of resolving your concerns, multiple tickets can occasionally lead to unnecessary backlogs and delays in our ability to respond efficiently.
We are currently investigating your concern to ensure it is addressed.
We remain committed to ensuring you have a seamless experience moving forward.
Yours sincerely,
The Teneo Team
Upon reviewing your case, we noted that multiple tickets regarding the same issue were logged on the same day. While we understand the urgency of resolving your concerns, multiple tickets can occasionally lead to unnecessary backlogs and delays in our ability to respond efficiently.
We are currently investigating your concern to ensure it is addressed.
We remain committed to ensuring you have a seamless experience moving forward.
Yours sincerely,
The Teneo Team