RM
Rachel M
1 reviews | Active since Jul 2012
07 Jun 2024, 09:51
Worst school ever, refund take longer than 6months
I have been waiting for a refund from January. Teneo is like an official registered **** , I can't believe this school, I am so frustrated 😫.
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Teneo Online School's replyOfficial
10 Jun 2024, 13:02Dear Rachel
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please be aware that refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,Teneo Education
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please be aware that refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,Teneo Education
Teneo Online School's reply10 Jun 2024, 13:02
Official
Dear Rachel
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please be aware that refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,Teneo Education
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please be aware that refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,Teneo Education