Whatever you do DO NOT, I repeat, DO NOT join this useless platform

Whatever you do DO NOT, I repeat, DO NOT join this useless platform. They basically harass and bombard you with emails and messages via text and whatsapp for payment, but when it comes to a refund, you never hear from them. I have been trying to get a refund since January. After ever few emails I send them to follow up, all I get from them is that they are escalating it. But no resolution. My daughter joined Teneo on Saturday 3 February and we quickly realised that she would not be able to be in South Africa for the grade 12 final exams in 2026. We notified Teneo of this early the following Monday morning, the 5th of February. But because my daughter only logged in on the Saturday when she received the log in details, not down loading ANYTHING. They will not give us a refund. We did not receive any material nor has she ever logged in again, yet this useless bunch said they wont give us a refund. Since disputing this early in February, we have not had a response from them. Absolutely USELESS!!!!!