Teneo: zero communication, less teaching teaching time than other schools, not ASD-friendly

As an educator and trainer of educators, I would have given this "school" -1, if I could. Not only have I tried (unsuccessfully) to contact the school on countless occasions, find out who the grade coordinator is, asked for help through the helpdesk (you're lucky if you get an answer, let alone within 48 hours, to the point that I had to get in through the Zoom technical learner support platform to have someone HEAR me), I have also found out that they have much less teaching time than other schools (this is not disclosed to parents beforehand). As a result, they rush through the first term curriculum so they can start their test series (and suspend teaching) at the end of February. This now leaves me to employ extra tutors to cover the rushed content with my Grade 10 son, although he is in the most expensive Teneo package. And, please don't be fooled by Teneo's "autism friendly" face, they have no idea how to work with children on the spectrum.