PS
Penelope S
1 reviews | Active since Dec 2019
13 Jan 2026, 14:46
Poor communication
I have been emailing the with no response, asking for assistance with changing my child's subject since last year December and this again early. no one gets back to you.
Helpful (0)
Replies (2)0
Replies (2)
Teneo Online School's replyOfficial
13 Jan 2026, 14:52Dear Penelope,
Thank you for your feedback. We’re reviewing your comments and will get back to you as soon as possible.
Sincerely,
Teneo School
Thank you for your feedback. We’re reviewing your comments and will get back to you as soon as possible.
Sincerely,
Teneo School
Teneo Online School's reply13 Jan 2026, 14:52
Official
Dear Penelope,
Thank you for your feedback. We’re reviewing your comments and will get back to you as soon as possible.
Sincerely,
Teneo School
Thank you for your feedback. We’re reviewing your comments and will get back to you as soon as possible.
Sincerely,
Teneo School
Teneo Online School's replyOfficial
28 Jan 2026, 09:33Hi Penelope
Thank you for your feedback.
All subject changes are managed through our support ticketing system to ensure accountability and proper tracking. Our records indicate that your requests have been received. If you have not yet received confirmation, it may be due to a pending action in the system
We apologise for any confusion or delay and appreciate your patience. Our support team works to ensure all learner requests are handled efficiently and accurately.
Sincerely,
Teneo School
Thank you for your feedback.
All subject changes are managed through our support ticketing system to ensure accountability and proper tracking. Our records indicate that your requests have been received. If you have not yet received confirmation, it may be due to a pending action in the system
We apologise for any confusion or delay and appreciate your patience. Our support team works to ensure all learner requests are handled efficiently and accurately.
Sincerely,
Teneo School
Teneo Online School's reply28 Jan 2026, 09:33
Official
Hi Penelope
Thank you for your feedback.
All subject changes are managed through our support ticketing system to ensure accountability and proper tracking. Our records indicate that your requests have been received. If you have not yet received confirmation, it may be due to a pending action in the system
We apologise for any confusion or delay and appreciate your patience. Our support team works to ensure all learner requests are handled efficiently and accurately.
Sincerely,
Teneo School
Thank you for your feedback.
All subject changes are managed through our support ticketing system to ensure accountability and proper tracking. Our records indicate that your requests have been received. If you have not yet received confirmation, it may be due to a pending action in the system
We apologise for any confusion or delay and appreciate your patience. Our support team works to ensure all learner requests are handled efficiently and accurately.
Sincerely,
Teneo School