TJ
Tilla J
1 reviews | Active since Feb 2012
16 Jan 2024, 15:26
Not great, do not enroll.
the only time they have good communication and attend to emails, is when you are thinking to enroll your child. after that, communication is non existent. to get any info or documentation, you have to log in different places, different usernames and passwords - everything all over the place. laptop where all the links and passwords are saved, is broken. i am not able to get a report for 2023. sent mails that has not been answered. is it at all possible to send the freakin report for the child to start at her new school tomorrow?
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Teneo Online School's replyOfficial
17 Jan 2024, 14:52Hello Minette
We understand that some parents may be experiencing delays in receiving responses to their queries during the busy admissions period. All inquiries received are being attended to but please be advised that the volume of enquiries is currently very high.
Please note that in many cases parents are submitting the same query through multiple channels simultaneously which is negatively impacting the turnaround times.
Our team is diligently working through and responding to all inquiries.
Sincerely
Teneo Education
We understand that some parents may be experiencing delays in receiving responses to their queries during the busy admissions period. All inquiries received are being attended to but please be advised that the volume of enquiries is currently very high.
Please note that in many cases parents are submitting the same query through multiple channels simultaneously which is negatively impacting the turnaround times.
Our team is diligently working through and responding to all inquiries.
Sincerely
Teneo Education
Teneo Online School's reply17 Jan 2024, 14:52
Official
Hello Minette
We understand that some parents may be experiencing delays in receiving responses to their queries during the busy admissions period. All inquiries received are being attended to but please be advised that the volume of enquiries is currently very high.
Please note that in many cases parents are submitting the same query through multiple channels simultaneously which is negatively impacting the turnaround times.
Our team is diligently working through and responding to all inquiries.
Sincerely
Teneo Education
We understand that some parents may be experiencing delays in receiving responses to their queries during the busy admissions period. All inquiries received are being attended to but please be advised that the volume of enquiries is currently very high.
Please note that in many cases parents are submitting the same query through multiple channels simultaneously which is negatively impacting the turnaround times.
Our team is diligently working through and responding to all inquiries.
Sincerely
Teneo Education