KW
Kerry W

1 reviews | Active since Mar 2018

07 Feb 2022, 09:50

No support or answers given

I have registered my daughter with you guys and we have done two sets of induction classes. She was told that her courses will be loaded after the induction was completed. It is now February and still nothing has been done. She hasn't even received her textbook list yet.

This is truelly frustrating as I've sent mails to support and no reply from there side. Can someone from teneo please contact me urgently so I can know what is going on. We pay a fortune for her schooling so we expect to get a excellent service but to no avail there is no support.

Very frustrated mum Kerry Whitfield

0
Replies (1)
Teneo Online School
Teneo Online School's reply23 Feb 2022, 14:59
Official
Hi Kerry

We're so sorry to hear that you've had an unpleasant experience with us. We're constantly working on improving our service. Please let us know if you require further assistance.

Kind regards
The Teneo Team