GK
Glo K

1 reviews | Active since Mar 2016

25 Jan 2022, 12:01

No Response Extremely Frustrated

My son was doing grade 10 at Teneo in 2021 and we happy with the service. 2022 is a nightmare! We haven't received his report and no classes/subjects loaded. We have sent numerous emails, reported the queries on Connect but to no vail. Can someone at least respond to our emails. Now can't even access Connect!!

0
Replies (2)
Teneo Online School
Teneo Online School's reply25 Jan 2022, 16:02
Official
Hello Gloria

Can you please provide us with the ticket numbers? We will follow up on your behalf.

Regards
The Teneo Team
Teneo Online School
Teneo Online School's reply01 Feb 2022, 11:43
Official
Dear Gloria

We have been experiencing a delay. Have your son's classes been loaded. Please let us know. 

Many thanks
The Teneo Team