AK
Annaline K

1 reviews | Active since Jul 2023

14 Jul 2023, 11:58

BAD SERVICE, NO RESPONSE

Enrolment was cancelled by Teneo, and was promised a refund. I sent through all documents, created tickets, sent emails, phone calls and 2 month later no refund. It's always it is with the CFO or someone for payment. This is goin on to long now. Am i going to get my money back or should i take the matter further and get legal assistance?

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Replies (3)
Teneo Online School
Teneo Online School's reply14 Jul 2023, 12:07
Official
Hello Annaline
Thank you for your feedback.
We are investigating your query, it has been escalated, and will feedback soonest.
Sincerest apologies for the inconvenience.
Kind regardsTeneo Management
AK
Annaline K's update14 Jul 2023, 12:18
Reviewer Update
A copy and paste response again.
AK
Annaline K's update21 Jul 2023, 09:41
Reviewer Update
Guess what, a whole week, and still no response. WOW