TN
Thully N
1 reviews | Active since May 2024
13 May 2024, 16:05
Bad service
Good day I would like to share my experience with this school service is very bad. They hardly respond phone calls and email. They service is really unacceptable..
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Replies (1)
Teneo Online School's replyOfficial
10 Jun 2024, 13:17Dear Thully
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please note, refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,
Teneo Education
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please note, refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,
Teneo Education
Teneo Online School's reply10 Jun 2024, 13:17
Official
Dear Thully
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please note, refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,
Teneo Education
Thank you for getting in touch with us.
At Teneo, we process all customer refunds in batches after completing normal administrative and finance checks. Please note, refunds are not processed immediately upon customer request due to the necessary administrative and reconciliation process.
We are investigating the matter further and will revert as soon as possible.
Sincerely,
Teneo Education